Where's my shipment?

Enter your tracking or air waybill (AWB) number below to follow your cargo live — from pickup all the way to delivery.

Don't have it to hand? Try the demo: ASQ123456789

Track by phone Email support Live help

Your shipment status will appear here

Pop your tracking number into the search bar above and we'll show you exactly where your cargo is, with a full timeline of every step.

1
Enter numberFound on your booking confirmation or AWB
2
Hit trackWe fetch the latest status instantly
3
Follow liveSee every milestone to delivery
Tracking number—
In Transit
Origin
—
Destination
—
CollectedAir FreightDelivered

Shipment timeline

    Tracking shows the latest scan. Times are local to each location.

    Something looks wrong? Contact us →
    Need a Hand?

    Tracking help & FAQs

    Where's my tracking number?

    It's on your booking confirmation email and your air waybill (AWB), usually starting with "ASQ".

    Ask us →

    How often does it update?

    Status refreshes at each milestone — collection, customs, departure, arrival and delivery.

    Learn more →

    Still can't find it?

    Our London team is here Monday to Saturday to look it up for you in seconds.

    Contact support →

    Got something new to ship?

    Call +44 2088 111445 or get a free quote — same working day reply.

    Get a Free Quote